SamboVr6 0 Posted December 5, 2011 Report Share Posted December 5, 2011 I ordered and paid for a Tax Disc holder and 2 stickers on the 7th of November. 4 weeks on and still nothing.....I have emailed a number of times. The first reply i got was a few days later to say that they would be posted out shortly. Still nothing,Next email on the 14th was replied to saying they would be posted out the following day. Nope.Emailed to query why i hadn't received them on the 23rd and was told they must have been lost in the post and they would be re-sent or i could have a refund. I really wanted the stickers as i was planning to renew my Premium Membership so i asked to have them re-sent. I still haven't had them..... I got them really quickly last time i ordered them and have always been happy with the forum and the service but i have to say this time i feel really disappointed tbh. I understand that it isn't anyone's fault if things get lost in the post but i never even got an email to say they had been re-sent or anything.Guess i'll be asking for a refund and we'll see how long that takes to be actioned...... Link to post Share on other sites
cabrioman 6 Posted December 5, 2011 Report Share Posted December 5, 2011 i have put this to Pete and i will await a reply mate and keep you informed of course .... sorry you feel that way Link to post Share on other sites
SamboVr6 0 Posted December 5, 2011 Author Report Share Posted December 5, 2011 Thanks, didn't really want to post on here about it but it's got to the point where it's gone on too long now Link to post Share on other sites
VR6Pete 1,455 Posted December 5, 2011 Report Share Posted December 5, 2011 Sorry to hear your disapointed Sambo, Jim Potter should be taking care of the online shop.I'll speak with Jim and see what has happened with the order.apologies again mate...Pete Link to post Share on other sites
SamboVr6 0 Posted December 12, 2011 Author Report Share Posted December 12, 2011 Is there any update on this? I still haven't heard anything back and had no reply to my email either :/ Link to post Share on other sites
VR6Pete 1,455 Posted December 12, 2011 Report Share Posted December 12, 2011 Did you message Jim Potter like I suggested in reply to your chatbox message?I've spoken to him and im assured it has now been posted.Jim has some person problems which naturally takes priority over club duties, however I have now closed the online store until we are in a better position to offer a better service.Pete Link to post Share on other sites
SamboVr6 0 Posted December 12, 2011 Author Report Share Posted December 12, 2011 No, i didn't see that reply :/ That's completely understandable, like i said i didn't want to make a thing about it and given what you've just said i feel really bad about it now Thank you for your help though Link to post Share on other sites
VR6Pete 1,455 Posted December 12, 2011 Report Share Posted December 12, 2011 no worries, we are here to help apologies for the delay in getting this to you..... Link to post Share on other sites
jims13 6 Posted December 14, 2011 Report Share Posted December 14, 2011 posted out today pete / sambo . sorry for the delay. dont want to divulge my personal life, and im sorry its taken this long. Link to post Share on other sites
Recommended Posts