thegoth 5 Posted January 31, 2006 Report Share Posted January 31, 2006 My starter died on me last night.It took THREE hours before RAC assistance arrived ~After waiting 1.5hrs I spent 20mins on hold to find my case hadn't even been assigned to a patrol! ~ ~Not a happy bunny at all......TG Link to post Share on other sites
cadguy77 0 Posted January 31, 2006 Report Share Posted January 31, 2006 Sorry to hear that TG. I've always rated the RAC, having been with them before and planning to go back after a few years. Always been prompt and good service. Link to post Share on other sites
Seademon 0 Posted January 31, 2006 Report Share Posted January 31, 2006 Probably worth making a complaint - friend of mine who has a Ferrari complained after the company that they contract work out to put the car on the back of the trailer but scraped the front splitter doing it - they paid to have the front bumper and splitter painted no questions asked. Link to post Share on other sites
thegoth 5 Posted January 31, 2006 Author Report Share Posted January 31, 2006 This is my worst responce by far, in the past I've had no problem with either the AA or RAC. Apperantly, I was a victim of circumstance, they did apologise on the night and laid the blame on a dead call centre and having to do everything on/with paper.Complaint already sent. Made me feel better immediatly, as did this rant. I'm at least after the cost of my mobile calls and the cost of the taxi I had to call to get the cats I had just taken to the vet home in reasonable time.TG Link to post Share on other sites
Slim 0 Posted January 31, 2006 Report Share Posted January 31, 2006 At least being a Goth, you'll already be miserable anyway so no harm done Link to post Share on other sites
Nige 0 Posted January 31, 2006 Report Share Posted January 31, 2006 Don't talk to me about AA, had them out last Sunday, immoboliser kicked in and stayed on, nothing they could fair enough, BUT in the process of looking they broke the dizzy cap AND the crank sensor underneath it, just waiting for my bill and written confirmation of faults from Porsche tech and I'm sending them a letter, probabaly wont come to anything but make me feel better.I tell you how bad this guy was, my misses came down to me and brought me a macdonalds, so talking to her and my daughter when I turn round and he's got a pair of pliers on number one HT lead yanking at it, just about manage to get my words " WTF are you doin " when out it comes, fancy ripping out a lead with a pair of pliers, ripped the rubber boot on the lead etc, so THANKS AA bloke your a knob. Link to post Share on other sites
purple highline monster 0 Posted January 31, 2006 Report Share Posted January 31, 2006 !amazed , horror stories about the AA and RAC, tbh i would rather pay the extra to have my car recovered by a recovery agent and get it to a garage of my choice! for all the hope in the world you know the guy who turns up for any "roadside assistance" whichever company it is? and whenever it is? will be a minimaly trained monkey at best,real mechanics dont usually work for those sort of companys and with more modern cars its usually; "yeah fink your batterys flat mate" or "you got a fuse gone" and if they cant diagnose your fault with a voltmeter, hammer or pliers they just recover it anyway! the way most people view our emergency services i dont think the "fourth emergency service" fairs much better Link to post Share on other sites
cadguy77 0 Posted January 31, 2006 Report Share Posted January 31, 2006 gotta say, once went down the Newquay in my old MK2 golf GTi 8v last year, bear in mind it had been around the block a few times. Got there fine from Kingston!!!!! Trials of blue smoke (which was normal) all the way!!! Anyway, as we packed up to leave, went to start the car with no joy. My mate was a member of the AA, so called them out. Very nice chap takes a look, diagnosed the ignition coil lead had been shorting (arcing) all the way there and was shot. Not having a spare on bored, he blue peter'd a fix with insulation tape from the old lead. PERFECT!!! Got us back to london no probs.gotta agree PHM, most around town are monkey'sMoral> make sure you breakdown in the counrtyside ;o) Link to post Share on other sites
Petesvw 0 Posted January 31, 2006 Report Share Posted January 31, 2006 Dont say that guys, i just joined !dodge Link to post Share on other sites
bazz780 0 Posted January 31, 2006 Report Share Posted January 31, 2006 petesvw - regardless of how they are - atleast they can tow you home in the middle of the night - im getting the FULL RAC membership which includes a hired car for 3 days if its not repairable on roadside. Link to post Share on other sites
purple highline monster 0 Posted January 31, 2006 Report Share Posted January 31, 2006 agree the towing aspect could be a good thing !shy , but i would rather push live wasps up my arse than let one of them lot tinker with my car! Link to post Share on other sites
bazz780 0 Posted January 31, 2006 Report Share Posted January 31, 2006 ouch - does that hurt? Link to post Share on other sites
Joenose 0 Posted February 6, 2006 Report Share Posted February 6, 2006 http://www.firstcallmotorbreakdown.co.uk Link to post Share on other sites
Ferrari VR6 0 Posted February 6, 2006 Report Share Posted February 6, 2006 From what i've heard...AA = Genuine serviceRAC = Bunch of sheisters Link to post Share on other sites
Nige 0 Posted February 7, 2006 Report Share Posted February 7, 2006 I do agree with the Towing home statement, only used them 4 times in 5 years and towed home with every case, so at least you have the good feeling of knowing that within an hour someone will come out and at least get you and your family home to there beds which does make a difference when you've got little kids. Link to post Share on other sites
mattverth 0 Posted February 7, 2006 Report Share Posted February 7, 2006 I'll stick my hand up and say that the RAC have helped me out far more then done me harm. Lockouts from my old Stag, smashed alternator in my old Stag...Busted Ferarri water pump....always got me where I'm going, no matter how sketchy my choice of car for the journey may have been........ Link to post Share on other sites
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